Our Nationwide Shipping Policy
Diosa promises to offer you the best-in-class shopping experience at every step of the way. We always ensure that all due precautions are taken so that our jewelry reaches you in excellent condition.
We take pride in delivering on time, every time!!
Diosa offers absolutely free shipping within India. However, when we ship out of India, then relevant courier charges may apply which would be informed to the customers prior order confirmation via email. Please note, COD option is not available for International Shipping. For further information please refer to our International Shipping Policy mentioned below.
Delivery Time Please note our estimated delivery time is 3-7 business days. This is the approximate time by which your order would reach your doorstep.
Please note, business days are defined as all working days from Monday to Friday, excluding national and state holidays.
Our Estimated delivery time depends on the shipping address. In few areas, the delivery may take longer, depending on the accessibility of your location by our logistics partners. Sometimes, delivery may also take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails regularly for such updates. In case of “Make for Me” products, we do acknowledge, that the timelines are higher than usual e-commerce sites because our jewelry involves extensive craftsmanship and finishing which consumes a lot of time to be finished with perfection.
Tracking your order
Once your order has been shipped, we will send you an email containing the tracking number and name of the logistics provider.
Once you have the tracking information (reference number and name of our courier partner) please visit the courier partner’s site and check for your order. You can also, call the courier partner with your reference number for clarification. If you are not satisfied with the information provided by them, please feel free to contact us with order number and we will be more than happy to assist you.
Please note this policy is applicable for shipping within India only, any international delivery will have separate regulations depending upon the shipping destination, etc, for more information on this please feel free to email us at firstname.lastname@example.org
International Purchase / Shipping Policy
Diosa functions according to the current available market rate of currency exchange on www.oanda.comThe rate taken into consideration would be the one as on the date of order. During the refund procedure we would consider the same rate that was applied on the date of order placed.
We would only process the order after full payment along with the shipping charges are credited to our account.
Please note that COD (Cash on Delivery) facility is not available for Orders outside India and all the relevant import & export duties / taxation levied/ shipping charges, would be borne by the customer(s). For further information on cancellation and exchange please refer to Terms and Conditions